{"id":25383,"date":"2025-10-08T15:19:15","date_gmt":"2025-10-08T18:19:15","guid":{"rendered":"https:\/\/activecorp.com.br\/ajuda\/?p=25383"},"modified":"2025-10-08T16:21:19","modified_gmt":"2025-10-08T19:21:19","slug":"visibilidade-das-reentregas","status":"publish","type":"post","link":"https:\/\/activecorp.com.br\/ajuda\/visibilidade-das-reentregas\/","title":{"rendered":"Tenha visibilidade\u00a0total\u00a0de suas Reentregas"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Descubra como ter VISIBILIDADE TOTAL de suas Reentregas com o Active TudoEntregue \ud83d\ude9a\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/wb9r6zNn3vE?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voc\u00ea sabia que o Active TudoEntregue tem a funcionalidade de Reentrega?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ela foi desenvolvida para as entregas que foram finalizadas com ocorr\u00eancias que indicam problema.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na tela de Ocorr\u00eancias, elas s\u00e3o identificadas com os bot\u00f5es &#8220;Indica problema&#8221; e &#8220;Finalizadora&#8221; ativos.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"559\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-22-700x559.png\" alt=\"\" class=\"wp-image-25405\" srcset=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-22-700x559.png 700w, https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-22-480x383.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 700px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Registrando as reentregas&nbsp;a partir das entregas originais,&nbsp;voc\u00ea ganha agilidade na inclus\u00e3o de novas solicita\u00e7\u00f5es e mant\u00e9m o hist\u00f3rico de todo o transporte que foi realizado.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Veja como \u00e9 f\u00e1cil:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Por meio do Dashboard, voc\u00ea tem uma vis\u00e3o consolidada das entregas finalizadas com problemas, facilitando o acesso \u00e0s informa\u00e7\u00f5es necess\u00e1rias para fazer a reentrega de forma \u00e1gil e eficiente. E voc\u00ea&nbsp;pode acessar todas as entregas finalizadas com problema.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"700\" height=\"235\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-2-700x235.png\" alt=\"\" class=\"wp-image-25385\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acesse a&nbsp;entrega&nbsp;que n\u00e3o foi realizada na primeira tentativa;&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-3-700x325.png\" alt=\"\" class=\"wp-image-25386\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clique em &#8220;Op\u00e7\u00f5es&#8221; e em seguida em &#8220;Reentrega&#8221; e pronto!&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O Active TudoEntregue criar\u00e1 uma nova entrega com todos os dados da original, indicando que a nova se trata de um reentrega.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-4-700x325.png\" alt=\"\" class=\"wp-image-25387\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-5-700x325.png\" alt=\"\" class=\"wp-image-25388\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-6-700x325.png\" alt=\"\" class=\"wp-image-25389\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ap\u00f3s isto, voc\u00ea pode enviar a reentrega criada ao motorista que dar\u00e1 sequ\u00eancia ao transporte ou at\u00e9 mesmo montar um novo roteiro para o dia seguinte.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-7-700x325.png\" alt=\"\" class=\"wp-image-25390\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ao enviar a reentrega para o motorista, o destinat\u00e1rio receber\u00e1 o mesmo link do Acompanhamento de Entregas que havia sido enviado antes.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-8-700x325.png\" alt=\"\" class=\"wp-image-25391\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assim, ele sabe que houve uma primeira tentativa de entrega e acompanha a continua\u00e7\u00e3o do transporte sem perder o hist\u00f3rico de toda a movimenta\u00e7\u00e3o que j\u00e1 foi realizada.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-9-700x325.png\" alt=\"\" class=\"wp-image-25392\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Voc\u00ea tamb\u00e9m pode consultar na tela de Entregas ou nos relat\u00f3rios todas as Reentregas realizadas filtrando pela&nbsp;tag&nbsp;&#8220;Reentrega&#8221;.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-10-700x325.png\" alt=\"\" class=\"wp-image-25393\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E caso ainda assim, o motorista n\u00e3o consiga realizar a segunda tentativa de entrega, basta seguir o mesmo passo a passo.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Para facilitar o seu controle, a segunda Reentrega ser\u00e1 inclu\u00edda com a&nbsp;tag&nbsp;&#8220;REENTREGA N\u00b0 2&#8221;.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"325\" src=\"https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2025\/10\/image-11-700x325.png\" alt=\"\" class=\"wp-image-25394\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Simples, n\u00e9?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para saber mais detalhes sobre a novidade,\u202f\u00e9 s\u00f3 entrar em contato com a\u202f<a href=\"https:\/\/suporte.activecorp.com.br\/\" target=\"_blank\" rel=\"noreferrer noopener\">equipe de suporte<\/a>!&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Voc\u00ea sabia que o Active TudoEntregue tem a funcionalidade de Reentrega?&nbsp; Ela foi desenvolvida para as entregas que foram finalizadas com ocorr\u00eancias que indicam problema.&nbsp; Na tela de Ocorr\u00eancias, elas s\u00e3o identificadas com os bot\u00f5es &#8220;Indica problema&#8221; e &#8220;Finalizadora&#8221; ativos.&nbsp; Registrando as reentregas&nbsp;a partir das entregas originais,&nbsp;voc\u00ea ganha agilidade na inclus\u00e3o de novas solicita\u00e7\u00f5es e [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"1080","footnotes":""},"categories":[636],"tags":[],"class_list":["post-25383","post","type-post","status-publish","format-standard","hentry","category-novidades-te"],"_links":{"self":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/25383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=25383"}],"version-history":[{"count":6,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/25383\/revisions"}],"predecessor-version":[{"id":25414,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/25383\/revisions\/25414"}],"wp:attachment":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=25383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/categories?post=25383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/tags?post=25383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}