{"id":20560,"date":"2021-08-25T16:30:43","date_gmt":"2021-08-25T19:30:43","guid":{"rendered":"https:\/\/activecorp.com.br\/ajuda\/?p=20560"},"modified":"2021-12-01T16:33:08","modified_gmt":"2021-12-01T19:33:08","slug":"inutilizar-ct-e","status":"publish","type":"post","link":"https:\/\/activecorp.com.br\/ajuda\/inutilizar-ct-e\/","title":{"rendered":"Inutilizar CT-e"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;15px||1px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-34px|auto||auto||&#8221; custom_padding=&#8221;50px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/youtu.be\/7xo6hw2lR6Y&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Procedimento utilizado quando ocorrer quebra de n\u00famera\u00e7\u00e3o do CT-e.<\/p>\n<p>A regra \u00e9 bem simples: INUTILIZAR \u00e9 quando um CT-e N\u00c3O FOI AUTORIZADO pela SEFAZ e voc\u00ea decide n\u00e3o querer mais autorizar,<\/p>\n<p>sendo assim voc\u00ea s\u00f3 consegue inutilizar a numera\u00e7\u00e3o quando a mesma n\u00e3o foi autorizada.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;29px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;325.7px&#8221; custom_margin=&#8221;-34px|auto|-18px|auto||&#8221; custom_padding=&#8221;90px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#5e076a&#8221; text_font_size=&#8221;16px&#8221; header_text_color=&#8221;#5e076a&#8221; min_height=&#8221;50px&#8221; custom_margin=&#8221;-20px||19px|||&#8221; custom_padding=&#8221;||25px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>CT-e Errado ?<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; min_height=&#8221;143.2px&#8221; custom_margin=&#8221;-20px|||||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Quando se emite um CT-e errado, as possibilidades para consertar o erro s\u00e3o o Cancelamento, a Carta de Corre\u00e7\u00e3o Eletr\u00f4nica (CC-e), o CT-e Complementar, a Inutiliza\u00e7\u00e3o, e a Anula\u00e7\u00e3o e Substitui\u00e7\u00e3o.<\/span><\/p>\n<p><strong style=\"font-size: 16px;\">E quando usar cada uma delas ? <\/strong><span style=\"font-size: 16px;\">Isso vai depender de quais campos do CT-e est\u00e3o incorretos. <strong>Assista o v\u00eddeo e entenda &gt;<\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=_nmI-5PX5y4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;-20px|||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;29.4px&#8221; custom_margin=&#8221;11px|auto||auto||&#8221; custom_padding=&#8221;35px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;24.5px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Veja tamb\u00e9m<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/cancelamento-de-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Cancelar CT-e&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/incluir-carta-de-correcao-no-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Carta de Corre\u00e7\u00e3o&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/anulacao-de-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Anula\u00e7\u00e3o de CT-e&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/incluir-ct-e-complementar\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;CT-e complementar&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;1px|||||&#8221;][et_pb_row _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;29.4px&#8221; custom_margin=&#8221;11px|auto||auto||&#8221; custom_padding=&#8221;5px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||45px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><strong>Tutorial Inutilizar CT-e<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/08\/2021-08-31_15-12-43.png&#8221; title_text=&#8221;2021-08-31_15-12-43&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>1\u00ba Consulte o CT-e<\/strong><\/h4>\n<p>Acesse a tela de consulta de Conhecimento na aba<strong> CT-e &gt; Consulta de Conhecimento<\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/08\/2021-08-31_15-18-09.png&#8221; title_text=&#8221;2021-08-31_15-18-09&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>2\u00ba Pesquise o conhecimento desejado<\/strong><\/h4>\n<p>Realize a consulta do Conhecimento desejado e clique no bot\u00e3o <strong>Pesquisar<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/08\/2021-08-31_15-20-59.png&#8221; title_text=&#8221;2021-08-31_15-20-59&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>3\u00ba Selecione o CT-e<\/strong><\/h4>\n<p>Selecione o CT-e desejado e clique no bot\u00e3o<strong> Visualizar<\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/08\/2021-08-31_15-23-15.png&#8221; title_text=&#8221;2021-08-31_15-23-15&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>4\u00ba Inutilizar CT-e<\/strong><\/h4>\n<p>\u00a0Par inutilizar clique no bot\u00e3o <strong>Cancelar Conhecimento<\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/08\/2021-08-31_15-25-24.png&#8221; title_text=&#8221;2021-08-31_15-25-24&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>5\u00ba Libere e Envie o CT-e Inutilizado<\/strong><\/h4>\n<p>\u00a0Ap\u00f3s inutilizar o CT-e, realize a opera\u00e7\u00e3o de Libera\u00e7\u00e3o e Envio conforme explicado no tutorial <a href=\"https:\/\/activecorp.com.br\/ajuda\/liberar-e-enviar-ct-e\/\" target=\"_blank\" rel=\"noopener\">Liberar e Enviar CT-e<\/a><\/p>\n<p><strong><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Procedimento utilizado quando ocorrer quebra de n\u00famera\u00e7\u00e3o do CT-e. A regra \u00e9 bem simples: INUTILIZAR \u00e9 quando um CT-e N\u00c3O FOI AUTORIZADO pela SEFAZ e voc\u00ea decide n\u00e3o querer mais autorizar, sendo assim voc\u00ea s\u00f3 consegue inutilizar a numera\u00e7\u00e3o quando a mesma n\u00e3o foi autorizada.CT-e Errado ?Quando se emite um CT-e errado, as possibilidades para [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20378,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","footnotes":""},"categories":[333],"tags":[650],"class_list":["post-20560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-activ_etrans","tag-cte-errado"],"_links":{"self":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/20560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=20560"}],"version-history":[{"count":11,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/20560\/revisions"}],"predecessor-version":[{"id":21592,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/20560\/revisions\/21592"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media\/20378"}],"wp:attachment":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=20560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/categories?post=20560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/tags?post=20560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}