{"id":20402,"date":"2021-08-18T15:04:15","date_gmt":"2021-08-18T18:04:15","guid":{"rendered":"https:\/\/activecorp.com.br\/ajuda\/?p=20402"},"modified":"2021-12-01T16:33:09","modified_gmt":"2021-12-01T19:33:09","slug":"anulacao-de-ct-e","status":"publish","type":"post","link":"https:\/\/activecorp.com.br\/ajuda\/anulacao-de-ct-e\/","title":{"rendered":"Anula\u00e7\u00e3o de CT-e"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;15px||1px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-34px|auto||auto||&#8221; custom_padding=&#8221;50px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/youtu.be\/Ueklng5mc9w&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A anula\u00e7\u00e3o e substitui\u00e7\u00e3o do CT-e ocorre\u00a0 normalmente nas seguintes situa\u00e7\u00f5es:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Prazo de cancelamento do CT-e de origem expirou;<\/li>\n<li>CT-e emitidos incorretamente com valor superior ao correto;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Observa\u00e7\u00e3o: <\/strong>\u00a0Antes de anular \u00e9 necess\u00e1rio realizar o evento de desacordo com o tomador de servi\u00e7o.<\/p>\n<p><a href=\"https:\/\/www.confaz.fazenda.gov.br\/legislacao\/ajustes\/2016\/AJ_010_16\" target=\"_blank\" rel=\"noopener\">mais informa\u00e7\u00f5es<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;29px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;325.7px&#8221; custom_margin=&#8221;-34px|auto|-18px|auto||&#8221; custom_padding=&#8221;90px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#5e076a&#8221; text_font_size=&#8221;16px&#8221; header_text_color=&#8221;#5e076a&#8221; min_height=&#8221;50px&#8221; custom_margin=&#8221;-20px||19px|||&#8221; custom_padding=&#8221;||25px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>CT-e Errado ?<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; min_height=&#8221;143.2px&#8221; custom_margin=&#8221;-20px|||||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Quando se emite um CT-e errado, as possibilidades para consertar o erro s\u00e3o o Cancelamento, a Carta de Corre\u00e7\u00e3o Eletr\u00f4nica (CC-e), o CT-e Complementar, a Inutiliza\u00e7\u00e3o, e a Anula\u00e7\u00e3o e Substitui\u00e7\u00e3o.<\/span><\/p>\n<p><strong style=\"font-size: 16px;\">E quando usar cada uma delas ? <\/strong><span style=\"font-size: 16px;\">Isso vai depender de quais campos do CT-e est\u00e3o incorretos. <strong>Assista o v\u00eddeo e entenda &gt;<\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=_nmI-5PX5y4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;-20px|||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;29.4px&#8221; custom_margin=&#8221;11px|auto||auto||&#8221; custom_padding=&#8221;35px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;24.5px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Veja tamb\u00e9m<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/cancelamento-de-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Cancelar CT-e&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/incluir-carta-de-correcao-no-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Carta de Corre\u00e7\u00e3o&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/inutilizar-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Inutilizar CT-e&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/incluir-ct-e-complementar\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;CT-e complementar&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;29.4px&#8221; custom_margin=&#8221;11px|auto||auto||&#8221; custom_padding=&#8221;5px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||45px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><strong>Tutorial Anula\u00e7\u00e3o de CT-e<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/2021-09-01_15-12-43.png&#8221; title_text=&#8221;2021-09-01_15-12-43&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>1\u00ba Acesse a Tela Documentos de Frete<\/strong><\/h4>\n<p>Caminho: Aba <strong>CT-e &gt; Documentos de Frete <\/strong>ou digite o c\u00f3digo <strong>336<\/strong> no campo busca<\/p>\n<p><strong><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/2021-09-01_09-24-41.png&#8221; title_text=&#8221;2021-09-01_09-24-41&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>2\u00ba <\/strong>Clique no bot\u00e3o<strong> Anula\u00e7\u00e3o<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/2021-09-01_09-30-09.png&#8221; title_text=&#8221;2021-09-01_09-30-09&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>3\u00ba Informe os Dados<\/strong><\/h4>\n<p>Preencha o <strong>n\u00famero do CT-e<\/strong>, <strong>S\u00e9rie<\/strong> e Selecione <strong>Tipo de Conhecimento Anula\u00e7\u00e3o <\/strong>e clique no bot\u00e3o<strong> Finalizar<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/08\/2021-08-31_15-25-24.png&#8221; title_text=&#8221;2021-08-31_15-25-24&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>4\u00ba Libere e Envie o CT-e Anulado<\/strong><\/h4>\n<p>\u00a0Ap\u00f3s inutilizar o CT-e, realize a opera\u00e7\u00e3o de Libera\u00e7\u00e3o e Envio conforme explicado no tutorial <a href=\"https:\/\/activecorp.com.br\/ajuda\/liberar-e-enviar-ct-e\/\" target=\"_blank\" rel=\"noopener\">Liberar e Enviar CT-e<\/a><\/p>\n<p><strong><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A anula\u00e7\u00e3o e substitui\u00e7\u00e3o do CT-e ocorre\u00a0 normalmente nas seguintes situa\u00e7\u00f5es: Prazo de cancelamento do CT-e de origem expirou; CT-e emitidos incorretamente com valor superior ao correto; Observa\u00e7\u00e3o: \u00a0Antes de anular \u00e9 necess\u00e1rio realizar o evento de desacordo com o tomador de servi\u00e7o. mais informa\u00e7\u00f5esCT-e Errado ?Quando se emite um CT-e errado, as possibilidades para [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20378,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","footnotes":""},"categories":[333],"tags":[646,647,509,650,649,648],"class_list":["post-20402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-activ_etrans","tag-anulacao","tag-anular","tag-cancelar","tag-cte-errado","tag-substituicao","tag-substituir"],"_links":{"self":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/20402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=20402"}],"version-history":[{"count":45,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/20402\/revisions"}],"predecessor-version":[{"id":20729,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/20402\/revisions\/20729"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media\/20378"}],"wp:attachment":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=20402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/categories?post=20402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/tags?post=20402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}