{"id":15327,"date":"2020-03-11T17:46:16","date_gmt":"2020-03-11T20:46:16","guid":{"rendered":"http:\/\/activecorp.com.br\/ajuda\/?p=15327"},"modified":"2021-12-01T16:36:02","modified_gmt":"2021-12-01T19:36:02","slug":"incluir-ct-e-de-devolucao","status":"publish","type":"post","link":"https:\/\/activecorp.com.br\/ajuda\/incluir-ct-e-de-devolucao\/","title":{"rendered":"Incluir CT-e de Devolu\u00e7\u00e3o"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;15px||1px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-34px|auto||auto||&#8221; custom_padding=&#8221;50px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><iframe title=\"Incluir CT-e de Devolu\u00e7\u00e3o\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/D18v5_3geec?start=1&#038;feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;15px&#8221; custom_padding=&#8221;||0px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"font-size: 16px; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">Este processo tem como objetivo realizar a inclus\u00e3o do conhecimento de devolu\u00e7\u00e3o.<\/span><\/h2>\n<p><strong><span>Antes de assistir este v\u00eddeo \u00e9 Recomendado aprender:<\/span><\/strong><\/p>\n<p><a href=\"https:\/\/activecorp.com.br\/ajuda\/incluir-ct-e-via-leitura-de-nf-e\/\" target=\"_blank\" rel=\"noopener\">Incluir CT-e Via Leitura de NF-e ou<\/a><\/p>\n<p><a href=\"https:\/\/activecorp.com.br\/ajuda\/incluir-ct-e-detalhado\/\" target=\"_blank\" rel=\"noopener\">Incluir CT-e Detalhado<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;29px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;29.4px&#8221; custom_margin=&#8221;11px|auto||auto||&#8221; custom_padding=&#8221;35px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;45.5px&#8221; custom_padding=&#8221;||0px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 style=\"text-align: center;\"><strong>Tutorial<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/Sem-titulo-3.png&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; title_text=&#8221;Sem t\u00edtulo&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4><span style=\"color: #333333;\">Acessar a Tela Documentos de Frete<\/span><\/h4>\n<ol>\n<li>Navegue at\u00e9 a aba <b>Ct-e;<\/b><\/li>\n<li>Clique no atalho <b>Documentos de Frete;<\/b><\/li>\n<li>Ap\u00f3s abrir a tela clique no bot\u00e3o <b>Devolu\u00e7\u00e3o;<\/b><\/li>\n<li>Informe o N\u00famero de CT-e de entrega que deseja realizar a devolu\u00e7\u00e3o no campo <b>Conhecimento<\/b>;\u00a0<\/li>\n<\/ol>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/1.png&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; title_text=&#8221;1&#8243; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4><span style=\"color: #333333;\">Preencher Dados Complementares<\/span><\/h4>\n<ol>\n<li>Informe os dados complementares como por exemplo Motorista e Ve\u00edculo caso necess\u00e1rio<b>;<\/b><\/li>\n<li>A\u00f3s preencher as informa\u00e7\u00f5es clique no bot\u00e3o <b>Finalizar<\/b><b>;<\/b><\/li>\n<li>Ap\u00f3s gerar o ct-e de devolu\u00e7\u00e3o, siga com os passos de\u00a0<b><a href=\"http:\/\/activecorp.com.br\/ajuda\/liberar-e-enviar-ct-e\/\" target=\"_blank\" rel=\"noopener\">libera\u00e7\u00e3o e envio do Ct-e<\/a><\/b>\u00a0<\/li>\n<\/ol>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.11&#8243; 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button_text=&#8221;Cancelar CT-e&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/incluir-carta-de-correcao-no-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Carta de Corre\u00e7\u00e3o&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; 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Antes de assistir este v\u00eddeo \u00e9 Recomendado aprender: Incluir CT-e Via Leitura de NF-e ou Incluir CT-e DetalhadoTutorialAcessar a Tela Documentos de Frete Navegue at\u00e9 a aba Ct-e; Clique no atalho Documentos de Frete; Ap\u00f3s abrir a tela clique no bot\u00e3o Devolu\u00e7\u00e3o; Informe [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20378,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","footnotes":""},"categories":[333],"tags":[581,337,403,338,339,340,341,420,605,604,580,603,602],"class_list":["post-15327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-activ_etrans","tag-581","tag-cadastrar","tag-cadastro","tag-conhecimento","tag-conhecimentos","tag-ct-e","tag-cte","tag-emissao","tag-emissao-ct-e","tag-emissao-cte","tag-emitir","tag-emitir-ct-e","tag-emitir-cte"],"_links":{"self":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/15327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=15327"}],"version-history":[{"count":21,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/15327\/revisions"}],"predecessor-version":[{"id":20989,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/15327\/revisions\/20989"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media\/20378"}],"wp:attachment":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=15327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/categories?post=15327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/tags?post=15327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}