{"id":15316,"date":"2020-03-11T17:38:42","date_gmt":"2020-03-11T20:38:42","guid":{"rendered":"http:\/\/activecorp.com.br\/ajuda\/?p=15316"},"modified":"2021-12-01T16:36:07","modified_gmt":"2021-12-01T19:36:07","slug":"incluir-ct-e-complementar","status":"publish","type":"post","link":"https:\/\/activecorp.com.br\/ajuda\/incluir-ct-e-complementar\/","title":{"rendered":"Incluir CT-e Complementar"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;15px||1px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-34px|auto||auto||&#8221; custom_padding=&#8221;50px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/youtu.be\/LACoOdOiVJY&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Normalmente utilizado quando o valor do CT-e de entrega for emitido com o valor inferior ao correto.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;29px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;325.7px&#8221; custom_margin=&#8221;-34px|auto|-18px|auto||&#8221; custom_padding=&#8221;90px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#5e076a&#8221; text_font_size=&#8221;16px&#8221; header_text_color=&#8221;#5e076a&#8221; min_height=&#8221;50px&#8221; custom_margin=&#8221;-20px||19px|||&#8221; custom_padding=&#8221;||25px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>CT-e Errado ?<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; min_height=&#8221;143.2px&#8221; custom_margin=&#8221;-20px|||||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Quando se emite um CT-e errado, as possibilidades para consertar o erro s\u00e3o o Cancelamento, a Carta de Corre\u00e7\u00e3o Eletr\u00f4nica (CC-e), o CT-e Complementar, a Inutiliza\u00e7\u00e3o, e a Anula\u00e7\u00e3o e Substitui\u00e7\u00e3o.<\/span><\/p>\n<p><strong style=\"font-size: 16px;\">E quando usar cada uma delas ? <\/strong><span style=\"font-size: 16px;\">Isso vai depender de quais campos do CT-e est\u00e3o incorretos. <strong>Assista o v\u00eddeo e entenda &gt;<\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; 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url_new_window=&#8221;on&#8221; button_text=&#8221;Carta de Corre\u00e7\u00e3o&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/inutilizar-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Inutilizar CT-e&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/activecorp.com.br\/ajuda\/anulacao-de-ct-e\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Anula\u00e7\u00e3o de CT-e&#8221; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#5e076a&#8221; button_border_color=&#8221;RGBA(0,0,0,0)&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;%%40%%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;29.4px&#8221; custom_margin=&#8221;11px|auto||auto||&#8221; custom_padding=&#8221;5px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||45px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 style=\"text-align: center;\"><strong>Tutorial<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/2021-09-01_15-12-43.png&#8221; title_text=&#8221;2021-09-01_15-12-43&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4><strong>1\u00ba Acessar a Tela Documentos de Frete<\/strong><\/h4>\n<p><strong><\/strong><\/p>\n<ol>\n<li>Navegue at\u00e9 a aba <strong>Ct-e;<\/strong><\/li>\n<li>Clique no atalho <strong>Documentos de Frete;<\/strong><\/li>\n<li>Ap\u00f3s abrir a tela clique no bot\u00e3o <strong>Complementar;<\/strong><\/li>\n<li>Informe o N\u00famero de CT-e de entrega no campo <strong>Conhecimento<\/strong>;<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/Sem-titulo153.png&#8221; title_text=&#8221;Sem t\u00edtulo153&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.11&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4><strong>2\u00ba Preencher Dados Complementares<\/strong><\/h4>\n<p><strong><\/strong><\/p>\n<p><strong><\/strong><\/p>\n<ol>\n<li>Informe o valor do frete do Ct-e complementar no campo <strong>Valor Frete Complementar<\/strong>;<\/li>\n<li>Informe os dados complementares como por exemplo Motorista e Ve\u00edculo caso necess\u00e1rio<strong>;<\/strong><\/li>\n<li>A\u00f3s preencher as informa\u00e7\u00f5es clique no bot\u00e3o <strong>Finalizar;<\/strong><\/li>\n<li>Ap\u00f3s gerar o ct-e de complementar, siga com os passos de\u00a0<a href=\"http:\/\/activecorp.com.br\/ajuda\/liberar-e-enviar-ct-e\/\"><strong>libera\u00e7\u00e3o e envio do Ct-e<\/strong><\/a><\/li>\n<\/ol>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Normalmente utilizado quando o valor do CT-e de entrega for emitido com o valor inferior ao correto.CT-e Errado ?Quando se emite um CT-e errado, as possibilidades para consertar o erro s\u00e3o o Cancelamento, a Carta de Corre\u00e7\u00e3o Eletr\u00f4nica (CC-e), o CT-e Complementar, a Inutiliza\u00e7\u00e3o, e a Anula\u00e7\u00e3o e Substitui\u00e7\u00e3o. E quando usar cada uma delas [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20378,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[333],"tags":[581,337,403,338,339,340,341,650,420,580],"class_list":["post-15316","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-activ_etrans","tag-581","tag-cadastrar","tag-cadastro","tag-conhecimento","tag-conhecimentos","tag-ct-e","tag-cte","tag-cte-errado","tag-emissao","tag-emitir"],"_links":{"self":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/15316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=15316"}],"version-history":[{"count":22,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/15316\/revisions"}],"predecessor-version":[{"id":20880,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/posts\/15316\/revisions\/20880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media\/20378"}],"wp:attachment":[{"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=15316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/categories?post=15316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activecorp.com.br\/ajuda\/wp-json\/wp\/v2\/tags?post=15316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}