{"id":15316,"date":"2020-03-11T17:38:42","date_gmt":"2020-03-11T20:38:42","guid":{"rendered":"http:\/\/activecorp.com.br\/ajuda\/?p=15316"},"modified":"2021-12-01T16:36:07","modified_gmt":"2021-12-01T19:36:07","slug":"incluir-ct-e-complementar","status":"publish","type":"post","link":"https:\/\/activecorp.com.br\/ajuda\/incluir-ct-e-complementar\/","title":{"rendered":"Incluir CT-e Complementar"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.9.11″ _module_preset=”default” custom_padding=”15px||1px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.9.11″ _module_preset=”default” custom_margin=”-34px|auto||auto||” custom_padding=”50px||3px|||” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtu.be\/LACoOdOiVJY” _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.11″ _module_preset=”default” text_font=”||||||||” text_font_size=”16px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Normalmente utilizado quando o valor do CT-e de entrega for emitido com o valor inferior ao correto.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.11″ _module_preset=”default” custom_padding=”29px|||||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.9.11″ _module_preset=”default” min_height=”325.7px” custom_margin=”-34px|auto|-18px|auto||” custom_padding=”90px||3px|||” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.11″ _module_preset=”default” text_text_color=”#5e076a” text_font_size=”16px” header_text_color=”#5e076a” min_height=”50px” custom_margin=”-20px||19px|||” custom_padding=”||25px|||” global_colors_info=”{}”]<\/p>\n

CT-e Errado ?<\/strong><\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.11″ _module_preset=”default” text_font_size=”16px” min_height=”143.2px” custom_margin=”-20px|||||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Quando se emite um CT-e errado, as possibilidades para consertar o erro s\u00e3o o Cancelamento, a Carta de Corre\u00e7\u00e3o Eletr\u00f4nica (CC-e), o CT-e Complementar, a Inutiliza\u00e7\u00e3o, e a Anula\u00e7\u00e3o e Substitui\u00e7\u00e3o.<\/span><\/p>\n

E quando usar cada uma delas ? <\/strong>Isso vai depender de quais campos do CT-e est\u00e3o incorretos. Assista o v\u00eddeo e entenda ><\/strong><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=_nmI-5PX5y4″ _builder_version=”4.9.11″ _module_preset=”default” width=”100%” custom_margin=”-20px|||||” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.11″ _module_preset=”default” min_height=”29.4px” custom_margin=”11px|auto||auto||” custom_padding=”35px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.11″ _module_preset=”default” min_height=”24.5px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Veja tamb\u00e9m<\/strong><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/activecorp.com.br\/ajuda\/cancelamento-de-ct-e\/” url_new_window=”on” button_text=”Cancelar CT-e” _builder_version=”4.9.11″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_text_color=”#FFFFFF” button_bg_color=”#5e076a” button_border_color=”RGBA(0,0,0,0)” button_font=”|700|||||||” button_icon=”%%40%%” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/activecorp.com.br\/ajuda\/incluir-carta-de-correcao-no-ct-e\/” url_new_window=”on” button_text=”Carta de Corre\u00e7\u00e3o” _builder_version=”4.9.11″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_text_color=”#FFFFFF” button_bg_color=”#5e076a” button_border_color=”RGBA(0,0,0,0)” button_font=”|700|||||||” button_icon=”%%40%%” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/activecorp.com.br\/ajuda\/inutilizar-ct-e\/” url_new_window=”on” button_text=”Inutilizar CT-e” _builder_version=”4.9.11″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_text_color=”#FFFFFF” button_bg_color=”#5e076a” button_border_color=”RGBA(0,0,0,0)” button_font=”|700|||||||” button_icon=”%%40%%” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/activecorp.com.br\/ajuda\/anulacao-de-ct-e\/” url_new_window=”on” button_text=”Anula\u00e7\u00e3o de CT-e” _builder_version=”4.9.11″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_text_color=”#FFFFFF” button_bg_color=”#5e076a” button_border_color=”RGBA(0,0,0,0)” button_font=”|700|||||||” button_icon=”%%40%%” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.11″ _module_preset=”default” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.9.11″ _module_preset=”default” min_height=”29.4px” custom_margin=”11px|auto||auto||” custom_padding=”5px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.11″ _module_preset=”default” custom_padding=”||45px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Tutorial<\/strong><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/2021-09-01_15-12-43.png” title_text=”2021-09-01_15-12-43″ _builder_version=”4.9.11″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.11″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

1\u00ba Acessar a Tela Documentos de Frete<\/strong><\/h4>\n

<\/strong><\/p>\n

    \n
  1. Navegue at\u00e9 a aba Ct-e;<\/strong><\/li>\n
  2. Clique no atalho Documentos de Frete;<\/strong><\/li>\n
  3. Ap\u00f3s abrir a tela clique no bot\u00e3o Complementar;<\/strong><\/li>\n
  4. Informe o N\u00famero de CT-e de entrega no campo Conhecimento<\/strong>;<\/li>\n<\/ol>\n

     <\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/activecorp.com.br\/ajuda\/wp-content\/uploads\/2021\/09\/Sem-titulo153.png” title_text=”Sem t\u00edtulo153″ _builder_version=”4.9.11″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.9.11″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

    2\u00ba Preencher Dados Complementares<\/strong><\/h4>\n

    <\/strong><\/p>\n

    <\/strong><\/p>\n

      \n
    1. Informe o valor do frete do Ct-e complementar no campo Valor Frete Complementar<\/strong>;<\/li>\n
    2. Informe os dados complementares como por exemplo Motorista e Ve\u00edculo caso necess\u00e1rio;<\/strong><\/li>\n
    3. A\u00f3s preencher as informa\u00e7\u00f5es clique no bot\u00e3o Finalizar;<\/strong><\/li>\n
    4. Ap\u00f3s gerar o ct-e de complementar, siga com os passos de\u00a0libera\u00e7\u00e3o e envio do Ct-e<\/strong><\/a><\/li>\n<\/ol>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

      Normalmente utilizado quando o valor do CT-e de entrega for emitido com o valor inferior ao correto.CT-e Errado ?Quando se emite um CT-e errado, as possibilidades para consertar o erro s\u00e3o o Cancelamento, a Carta de Corre\u00e7\u00e3o Eletr\u00f4nica (CC-e), o CT-e Complementar, a Inutiliza\u00e7\u00e3o, e a Anula\u00e7\u00e3o e Substitui\u00e7\u00e3o. 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